We currently accept online bank transfers as our primary method of payment. This ensures a secure and efficient transaction for both us and our customers.

After you’ve placed your order and it’s confirmed, we process it promptly. We arrange for the transport of your items to the address specified in your order. Once the shipment is dispatched, you will receive a tracking link either by email or through direct communication with one of our sales representatives. This allows you to monitor the status of your delivery until it reaches you.

Shipping and delivery times vary depending on the location and shipping method chosen. It is best to check or shipping policy.

For a complete list of delivery times check out our shipping times.

Belgium – 2 working days
Bulgaria – 6-7 working days
Denmark – 4-5 working days
Germany – 3 working days
Estonia – 5-7 working days
Finland – 6-7 working days
France – 5 working days
Greece – 8-10 working days
Hungary – 4-6 working days
Ireland – 5-6 working days
Italy – 5 working days
Croatia – 4-5 working days
Latvia – 5-7 working days
Lithuania – 5-7 working days
Luxembourg – 2 working days
Malta – 6-8 working days
Austria – 4 working days
Poland – 4 working days
Portugal – 6-7 working days
Romania – 5-6 working days
Slovenia – 5 working days
Slovakia – 4-5 working days
Spain – 6-7 working days
Czech Republic – 4-6 working days
Sweden – 4 working days

Yes, to join our partner program, you need to have a registered company. This is a requirement to ensure a structured and professional business relationship. However, if you don’t have a registered company but are interested in our products, please contact us. We can connect you with one of our distributors who can assist you further with your inquiry.

We, as a company, prefer to handle shipping due to our extensive experience in arranging transportation and managing all the necessary documentation. This helps ensure a smooth and efficient delivery process. However, if you prefer to arrange your own transportation, that’s an option too. Please contact us directly to discuss this possibility and to understand any specific policies or requirements that may be involved.

Additional costs can vary and could include shipping fees, taxes, or import duties. Check with your sales representative to understand all potential costs before placing your order.

VAT regulations can vary greatly depending on the countries involved in the export and import process. Navigating these regulations can be complex, but don’t worry – we’re here to help. With many years of international business experience, we have expertise in handling these matters. Please feel free to ask us any questions you have about VAT or other export regulations.

We recommend subscribing to our newsletter or following us on our social media platforms to stay updated on new products, promotions, and other updates.

Our return or exchange policy can vary depending on the specific circumstances. Please refer to our return policy or contact us directly for more detailed information.

We understand that you might want to try our products before making a larger purchase. Depending on the product and availability, we might be able to provide samples. Please contact our customer service team for further information.

Our standard business hours are Monday through Friday, 9:00 AM to 5:00 PM. During these hours, we are available to assist with your orders and answer any questions you might have.

If you need immediate assistance outside of our standard business hours, please reach out to your assigned sales representative directly. They will be able to provide you with the necessary support and guidance. For non-urgent matters, you can leave us a message, and we will get back to you as soon as possible during our regular business hours.

Our cannabinoid products contain a variety of natural extracts derived from Cannabis Sativa L., including CBG (Cannabigerol), CBC (Cannabichromene), HHC (Hexahydrocannabinol), CBD (Cannabidiol), and many more. These compounds are carefully extracted to ensure the highest quality in our products. Always refer to the specific product’s ingredient list for more detailed information.

The number of products per case can vary depending on the specific product. For our cannabinoid products, we generally package them as follows:

• Single pack: Contains 1 product
• Box: Contains 10 products
• Carton: Contains 100 products
• Master case: Contains 1000 products

For larger orders, we also offer pallets, which contain 12,000 pieces. Please refer to our product descriptions or reach out to us for further clarification or special requests.

No, our cannabinoid products do not contain tobacco. We only use natural extracts derived from the hemp plant itself. Therefore, our products do not contain nicotine.

No, the cannabinoids contained in the products are not burned. Instead, these compounds are heated in the vaping device to create a vapor, which is then inhaled. This process of heating, rather than burning, helps to preserve the integrity of the cannabinoids.

Our mini disposable vapes are designed to deliver a total of 250 puffs, as indicated on the product packaging. However, keep in mind that actual usage can vary depending on individual vaping habits.

These products should be stored in a cool, dry place out of direct sunlight. Extreme temperatures and light can degrade cannabinoids.

Yes, like most consumable products, these have an expiration date. It’s printed on the packaging. After this date, the product might not perform as expected and could lose potency.

Our cannabinoid products typically have a shelf life of 1-2 years when stored properly. Always check the expiration date on the product packaging for the most accurate information.

As with any substance, cannabinoids may have potential side effects, such as dry mouth, drowsiness, or changes in appetite. It’s always recommended to start with a low dose and monitor your body’s response.

We recommend consulting with a healthcare provider before using cannabinoid products if you are pregnant, nursing, or have any health conditions. They can provide personalized advice based on your situation.

Yes, our cannabinoid products are plant-based and suitable for both vegans and vegetarians.

Yes, you must be of legal age to purchase our cannabinoid products. The age requirement may vary by location, so it’s important to understand your local regulations.

While e-cigarettes generally emit fewer harmful chemicals than traditional combustible cigarettes, they are not without risks. They usually contain nicotine, which is a highly addictive substance, and can also contain other potentially harmful chemicals. There is no safe level of nicotine use.

Some people use e-cigarettes to help cut down on smoking or quit altogether, but the evidence is mixed. It’s always best to consult with a healthcare provider to discuss the most effective strategies for smoking cessation.

The amount of nicotine in a vape can vary greatly depending on the product. Some products allow users to choose different nicotine strengths. Always check the product label or ask the retailer for information. Remember, all nicotine use carries health risks.

Yes, you must be of legal smoking age, which varies by country and region, to purchase nicotine vaping products. We strictly enforce this rule to protect young people from the dangers of nicotine.

Potential health risks of vaping may include exposure to harmful substances, nicotine addiction, and increased heart rate. There is also a risk of device malfunction causing burns or explosions. Nicotine use is inherently risky and should be avoided if possible.

Rules about where you can use vaping devices can vary by location, so it’s best to check local laws and property policies. Even if it’s allowed, consider the potential impact on others before vaping indoors. Secondhand vapor can still expose others to nicotine and other chemicals.

Travel restrictions for nicotine vaping products can vary by transportation method and destination. For example, airlines often have specific rules about carrying vaping devices and liquids. Always check in advance.

Like many consumer products, nicotine vaping products can have an environmental impact. Disposing of vaping devices and cartridges responsibly can help reduce this impact.